El Charro LLC and its third-party service providers collect information about you from a variety of sources, including information you provide directly to us, and information we collect about you when you interact with us. For example, we and our third-party service providers collect information both directly and indirectly from you when you:
order and/or purchase any of our products or services
contact or communicate with us
create an account with us
request information from us
register for any event or program, and/or participate in any event, program, contest, surveys, or other promotion that we may offer from time to time (collectively, "Promotions")
begin or complete the application process a franchise opportunity, or for employment by El Charro LLC
access or use El Charro LLC pages or accounts on any third-party social media platforms such as Facebook, Twitter, or Foursquare ("Social Media Pages")
sign-up for communications (e.g., Email Insiders, Text Insiders, or social media notifications) from us
provide or submit comments, stories, suggestions, or other content or input to us
and/or otherwise interact with us and Online Services.
We and our third-party service providers collect Personal Information provided by you or on your behalf, which information may include your:
telephone numbers (including mobile numbers)
date of birth and/or age
demographic information and/or
financial information (e.g., credit and debit card numbers).
We do not require you to provide any information related to your racial origin, religious beliefs, or sexual orientation. Transaction Data We and our third-party service providers may also collect information, including Personal Information, relating to your purchases from El Charro LLC and its Franchised Operators and Licensees, such as the authorization code of the transaction, payment method, the date and time of the transaction, items purchased, and the purchase price ("Transaction Data").
We and our third-party service providers use Traffic Data, Cookies, Web Beacons, and other tracking technologies to automatically collect certain information from you when you use Online Services. The following are examples of information we may collect with these technologies:
your IP address, browser type, and operating system
pages you view within Online Services
websites you visited before coming to Online Services
emails from us that you open and/or forward; and/or
offers or links from us to which you connect.
We use this information to personalize your online experience and for marketing purposes.
Online Services automatically track and collect your IP address, domain server, type of computer, and type of web browser (collectively, "Traffic Data") for our marketing purposes and to manage and improve Online Services.
For Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.mspx
For Mozilla Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your- privacy/cookies
For Safari: http://support.apple.com/kb/HT1677; and/or http://www.allaboutcookies.org.
If you choose to decline Cookies, you may not be able to fully experience the interactive features of our Online Services or programs, features, and services made available through any of Online Services.
Certain pages on CHARRO Online Services and Social Media Pages may contain web beacons (also known as Internet tags, pixel tags, and clear GIFs), which are small bits of code embedded in pages or images on CHARRO Online Services and Social Media Pages ("Web Beacons"). We may also include Web Beacons in e-mails we send to you to learn if messages have been opened, acted on, or forwarded. You can disable the ability of Web Beacons to capture such information. Please refer to the "Help" menu of your browser to learn more about Web Beacons and your ability to disable them.
We and our third-party service providers may also utilize other tracking technologies. For example, if permitted by applicable law, we may collect "referrers" and various environmental variables. A "referrer" is information the web browser passes along to our or our third-party service provider web servers, which refers to the URL from which you accessed CHARRO Online Services. Environmental variables may include, among other things, the domain from which you access the Internet, the time you accessed CHARRO Online Services or Social Media Pages, the type of web browsers and operating system or platform used, the Internet address of the website you left to visit CHARRO Online Services or Social Media Pages, the names of the web pages you visit, and the Internet address of the website you visit next. These environmental variables are collected by most websites. We use these technologies for marketing purposes and to optimize user's experience with CHARRO Online Services.
We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), on certain CHARRO Online Services. Google Analytics collects information such as how often you visit CHARRO Online Services, what pages you visit within CHARRO Online Services, and what other sites you visited prior to coming to the applicable CHARRO Online Service. We use the information provided by Google Analytics to improve CHARRO Online Services. For more information regarding how Google collects, uses and shares your information please visit http://www.google.com/policies/privacy/partners/. Google provides users more choice on how their data is collected by Google Analytics by developing an Opt-out Browser Add-on which can be located at: http://tools.google.com/dlpage/gaoptout?hl=en. By installing this Add-on, no information is being sent to Google Analytics.
California's Do Not Track Notice At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, CHARRO Online Services are unable to respond to Do Not Track Signals. We do not, however, currently track your Personal Information over time and across third-party websites. El Charro LLC does not allow third parties to collect Personal Information about your online activities when you use CHARRO Online Services for such third party use. We do use third party web analytics services on CHARRO Online Services, such as Google Analytics, to help us obtain and analyze information about your browsing or usage habits but this information does not include Personal Information other than your IP address.
In addition to the information described above, we and our third-party service providers may collect additional information when you utilize any of our mobile applications, including the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use our mobile applications. If you utilize any of the location-based services in our mobile applications, such as Find a Restaurant, we and our third-party service providers may collect, use, and share location data, including the real-time geographic location of your device. We use such information to provide and improve location-based products and services. You may opt- out from further allowing us to have access to your location data by adjusting the permissions in your mobile device.
We use your information that we collect, including Personal Information, for a variety of business purposes, including:
providing our products and services to you
communicating with you regarding our restaurants, products, services, events, Promotions, other offers
tailoring our products, services, Promotions, communications, and CHARRO Online Services, and advertisements to your interests
creating and managing your accounts with us (e.g., E-mail Insiders, Text Insiders, online registration for events, online ordering, mobile payments, etc.)
administering our Promotions and other offers
responding to your inquiries, comments, stories, or postings
improving and customizing our products, services, Promotions, and CHARRO Online Services
for internal operations such as enhancing our product and service offerings, marketing efforts, and to conduct research and analysis
developing new products, services, and Promotions
for marketing purposes
to protect the security and integrity of our business and CHARRO Online Services.
We share and disclose your Personal Information under the following circumstances:
with third parties that provide a variety of services on our behalf, including the development, maintenance, and support of CHARRO Online Services and Social Media Pages, payment processing, online and mobile application ordering, the distribution of email and mobile messages, Promotions, and marketing research and analysis
employees, customers, visitors, users, or any other person or entity
to enforce any applicable terms and conditions and other agreements
in the event of a corporate transaction
in aggregated or other non-personally identifiable form; and/or
in accordance with your consent.
We do not sell your Personal Information to third parties for their marketing purposes.
collection, use, and disclosure of your Personal Information in this manner. Collection and Use of Personal Information of El Charro LLC, Inc. Employment Applicants If you complete an application for employment with El Charro LLC., or request information regarding such opportunities, we collect Personal Information that you provide in connection with your request for information and/or to evaluate your application for employment with El Charro LLC We may also collect Personal Information about you from third parties to supplement, update, or verify your information, and/or to process your application for consideration as a El Charro LLC, Inc. employee. Applicable law may require that you authorize a third party to share your Personal Information with us before we can acquire it. Failure to provide any requested information may negatively impact consideration of your employment application. By applying to become an employee of El Charro LLC .you consent to our collection, use, and disclosure of your Personal Information in this manner.
We provide you with the opportunity to update and/or delete certain information and to opt-out of having your Personal Information used or disclosed for certain purposes. For example, you may
correct, update, and delete your online accounts
change your choices for subscriptions and certain communications (e.g., Email insider, Text insider, and other notifications)
choose whether to receive Promotions and offers from us
request that we do not share your Personal Information with third parties for their marketing purposes; and/or request access to your Personal Information.
We do not knowingly collect Personal Information online from children under the age of 13 without parental or guardian consent. Please contact us via the Contact Information provided below if you believe we may have collected such information without parental or guardian consent or other than in a manner authorized by law, and we will work to delete it.
El Charro LLC.
1621 West 6 th st
Los Angeles, CA 90017
Attn: Jose Benavidez